Privacy Policy | Cookie Policy
Information about our use of cookies
Our website uses cookies to distinguish you from other users. This allows us to give you a better browsing experience and gives us the chance to improve our site. By continuing to browse our website, you are agreeing to our use of cookies.
What is a cookie? Does it have chocolate in it?
Unfortunately no, there’s no chocolate in it!
A cookie is a small file of letters and numbers that we store on your browser or your hard drive in your computer.
You can block cookies by activating settings on your browser that allows you to refuse all or some cookies. However, if you decide to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
What type of cookie do we use and why?
We use the following cookies:
- Strictly necessary cookies. They are necessary for the correct operation of our website. They include, for example, cookies that allow you to log into secure areas of our website or make use of e-billing services.
- Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how these visitors move around our website when they are using it. This gives us the chance to improve the way our website works, for example, by improving the way you can find information on our website.
- Functionality cookies. These are used to recognise you when you return to our website. This may enables us to personalise our content for you or remember your preferences (for example, your choice of language or region).
You can find more information about the cookies we use and the purposes for which we use them in the list below. Please note that the list is not exhaustive but shows are most common cookies. If you seek more information, don’t hesitate to contact us.
Except for essential cookies, all cookies will expire after the time frame mentioned in the Duration line below.
Tracking Cookie – Google Analytics
- Name: _ga, _gid, _gat, __utma, __utmt, __utmb, __utmc, __utmz
- Type: Persistent and session cookies
- Purpose: Google Analytics is a web analytics service provided by Google, Inc. (“Google”), to help us analyse how our website is used. In doing so information about your use of our website, including your anonymised IP address, may be transmitted to Google and stored on servers in the United States. We use the data collected by Google Analytics to see how frequently the same people visits the website, how they found our website, and which pages they visit the most. This information – combined with data from other users to create an overall picture of how our website is used. The data is never identified individually or personally and is not linked to any other information we store about you.
- Duration: The longest lasting cookie expires 2 years after your last visit to the website. Others are deleted 6 months, 30 minutes and the moment you close your browser.
- More information: Google Privacy Policy – Opt-out Browser Add-on
Note: IP addresses are anonymised in Google Analytics meaning they end in an 0, so we do not see the precise address.
YouTube Cookies
- Name: PREF, VSC, VISITOR_INFO1_LIVE, remote_sid
- Type: Persistent and session cookies
- Purpose: We may embed videos from various YouTube channels using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
- Duration: Most of the cookies expire 10 years after your last visit to a page containing a YouTube video, although some expire sooner.
- More information: Google Privacy Policy – YouTube Privacy Guidelines
Cookie Consent Widget Cookie
- Name: cookieconsent_status
- Type: Persistent cookie
- Purpose: Created by the Cookie Consent widget and enables you to accept our cookie statement once every year.
- Duration: 1 year
- More information: Silktide Privacy Policy
Session ID Cookie – Essential Cookie
- Name: JSESSIONID
- Type: Session cookie
- Purpose: A session cookie is required to follow your progress through the website. It is essential to ensure that any information you enter or routes you take are remembered by the website. Without this cookie, every page you visited would treat you as a completely new visitor. This cookie does not identify you personally and is not linked to any other information we store about you.
- Duration: the cookie is deleted when you close your web browser.